Yes, this is one of our biggest strengths. Voiceairo integrates deeply with the industry-specific software you rely on every day such as ServiceM8, Cliniko, LEAP, Xero, Xplan, Workshop Software, Mindbody etc. We also integrate with a wide array of CRMs like Hubspot, Zoho CRM etc. This ensures all call data, bookings, and customer notes are instantly synced, giving you a complete and accurate view of your business.

Voiceairo is fine-tuned for Australia, using a high-quality, human-like voice that understands local accents and idioms. For the ultimate personal touch, you can also clone your own voice, making every call a true extension of your brand.

Absolutely. Voiceairo agents are available 24/7, 365 days a year, ensuring you never miss a call or an opportunity, even when you're off the clock. She/he never takes a sick day, never goes on holiday, and is always on the front-line.

If an enquiry is too complex or sensitive, Voiceairo is trained to seamlessly escalate the call to a human team member, take a detailed message or notify the internal team to review.

Voiceairo is trained on a custom knowledge base, effectively its brain, built specifically for your business. It follows proven conversational flows and can be updated at any time to ensure every response is accurate and on-brand. Once trained, she/she never forgets and delivers the correct response every time.

Absolutely. Voiceairo is designed for any high-call-volume, service-based industry, including trades, real estate, medical, finance, and more. We tailor its knowledge and call flows specifically to your business needs.

Yes, Voiceairo is equipped to manage both. It can handle inbound customer service and sales enquiries, as well as outbound tasks like lead qualification, database reactivation, appointment follow-ups, and promotions.

Yes. Voiceairo can manage thousands of calls simultaneously. This means no customer ever hits a busy signal or gets put on hold, instantly improving your customer experience.

Yes. Every Voiceairo agent goes through rigorous testing before it ever speaks to a customer. We combine enterprise-grade infrastructure with continuous human oversight to ensure consistent, high-quality performance you can rely on.

Our solution follows best practices for data security and compliance. We use encryption and secure protocols to protect sensitive information, ensuring that all customer interactions are safe.

Yes. AI is not plug-and-play. As part of our ongoing management, we are able to handle all the updates and optimisations for you, ensuring Voiceairo evolves with your business and continues to deliver results.

Depending on the scope of the agent, the development phase takes 2-4+ weeks to build and test the agent, followed by efficient deployment and ongoing maintenance.

Yes. While our ongoing management is optional, 100% of our clients choose it. They recognise that successful AI requires a strategic partner, not just software, and our partnership is how we guarantee a tangible ROI through dedicated onboarding and continuous optimisation.